Crisis communication: What NOT to do
4 min read - Read the 1st blog in this series, Cybersecurity crisis communication: What to do When an organization experiences a cyberattack, tensions are high, customers are concerned and the business is typically not operating at full capacity. Every move you make at this point makes a difference to your company’s future, and even a seemingly small mistake can cause permanent reputational damage. Because of the stress and many moving parts that are involved, businesses often fall short when it comes to communication in…